Terms of use

These terms (the “Terms”) govern the use of the FahmQanon website and service. The service is provided by the company that operates FahmQanon (“we”, “us” or the “Company”), whose details are as follows:

Operating company

Intrazero

Commercial registration no.

19035

Address

B Square, Nasr Road, Cairo, Egypt

Email for privacy and legal requests

[email protected]

A firm accepts these Terms when it subscribes to the service, through a person with authority to bind it. Each member accepts them, as far as they concern the member, by using their account. Anyone who does not accept them may not use the service.

The data processing agreement forms part of these Terms and governs our processing of the personal data the firm enters. The privacy policy explains what we process as a controller. Where a firm has signed a written contract with us, its provisions prevail over these Terms where the two conflict.

In these Terms, the following words have the meanings set out against them:

Service

the FahmQanon website and product, including the law library, the assistant, cases, documents, chats, drafting, deadlines and firm administration.

Firm

the law firm, legal department or other organisation that subscribes to the Service.

Member

any person the Firm gives an account on the Service, whatever their role: firm admin, partner, lawyer or paralegal.

Firm admin

a Member who manages the Firm's members, settings, subscription and log.

Account owner

the person who holds the Firm's subscription; only they can ask for the Firm to be deleted.

Firm Data

everything the Firm and its Members enter in or upload to the Service: cases and their parties, documents and attachments, chats with the assistant, drafts, deadlines, firm memory, imported past cases and templates, as well as the answers and drafts the Service produces for the Firm.

Library

the library of legislation we maintain in the Service: laws article by article, with their versions, amendments and the source of each text.

Assistant

the feature of the Service that answers questions and proposes drafts with the help of an AI model, based on the Library and on the Firm's files.

The Service is for professional use by law firms, lawyers and legal departments. It is not aimed at the public, and it may not be used to give automated legal advice to people whose answers no lawyer reviews.

A Firm's account is set up by agreement with us; the firm admin then invites Members and sets their roles. Each Member must have full legal capacity and work for or with the Firm.

Each account is personal and sign-in details may not be shared. Every Member who signs in counts as a user of the plan.

The Firm is responsible for:

• whom it invites and their roles, the visibility of each case, and walls for conflicts of interest;
• removing, without delay, people who stop working with it;
• everything done through its Members' accounts, keeping sign-in details secret, and telling us as soon as it suspects any unauthorised access;
• having the right to enter every piece of data and every document it enters, in keeping with its duty of professional confidentiality to its clients and with the Personal Data Protection Law, as the controller of that data.

The Firm and its Members may not:

• use the Service for any unlawful purpose, or enter content they have no right to enter;
• try to reach another firm's data or cases they are not allowed to open, or get around visibility settings, walls or any other access control;
• scan or probe the Service for weaknesses, disrupt it or overload it, except with our written permission;
• copy the Library or large parts of it by automated means, resell it, or use the Service or its output to build a competing service or database;
• decompile the Service's software or try to extract its source code, except as far as the law allows;
• upload malicious software or impersonate anyone.

We may take the steps needed to protect the Service and its users when this section is breached, as set out under suspension and termination.

FahmQanon does not give legal advice, and no lawyer–client relationship arises between us and the Firm or its clients. The assistant's answers and drafts are material a lawyer works with; the lawyer alone remains responsible for reviewing them and for everything they use.

The assistant answers from the Library and from the Firm's files that the person asking may open, and names the source of everything it relies on. Before an answer is shown, its references are checked automatically: that the article exists, that it was in force on the relevant date, that the law has not been repealed, and that quoted words match the text. This check reduces errors; it does not prevent them all.

The assistant's answers may be incomplete, inaccurate or unsuited to the facts of a particular case. The lawyer must check every answer, reference and draft against the official text and the facts of the case before using it before a court, an authority or a client.

The deadlines the Service computes and its reminders are an aid. Some deadline rules may still be awaiting a lawyer's review, official holidays may not all be listed, and a reminder may be late or may not arrive. The Firm remains responsible for meeting its deadlines.

We build the Library from published copies of legislation and show the source, versions and amendments of each text. We take reasonable care over its accuracy, but it may contain errors of transcription or reading, miss amendments, or be out of date at a given time.

The Library marks the texts that need particular care, among them: derived texts (“Derived text — needs a lawyer's check”), amendments not yet applied to a text, a first day in force computed from the publication date, articles dropped from the current text, hard-to-read source pages, and laws “in review” that a reviewing lawyer has not yet approved. Every marked text must be checked before it is relied on.

In every case the official text published in the Official Gazette (al-Jarida al-Rasmiya) or in al-Waqa'i al-Misriya is the reference, and it prevails over anything in the Library that differs from it. We welcome reports of any error and correct it once it is verified.

All plans are paid; there is no free plan and no free trial. The plans, their limits and their prices are those shown on the pricing page when the Firm subscribes or renews, or in a written offer we make to the Firm.

A subscription is monthly or yearly. Prices are set in US dollars and charged in Egyptian pounds at our exchange rate at the time of payment. Payment is by the methods available at the time, including invoice and bank transfer for the yearly Firm plan. Invoices are issued in the Firm's name.

A subscription renews at the end of each period for a period of the same length unless it is cancelled before that period ends, and the price of each period is due at its start. If the price of the Firm's plan changes, we notify the firm admin at least 30 days before the renewal the new price applies to.

Assistant answers, document pages read and storage are shared by the Firm's Members within the plan's limits. We alert the firm admin at 80% and at 100% of the monthly answer limit; answers continue up to 110%, then pause until the next month starts, more answers are added, or the Firm moves to a larger plan.

On the Office and Firm plans, users can be added at the extra-user price for the rest of the period; on the smaller plans, by moving to the next plan.

The Firm can cancel at any time by telling us. Cancelling stops the renewal; the plan stays available until the end of the paid period, and the Firm can export its data until then.

Amounts paid are not refunded, including for the rest of a period after cancelling or for unused limits, except where the law requires a refund.

If a renewal is not paid, access to the Service may be restricted after a short grace period. The Firm's Data is not deleted for non-payment alone.

The Firm's Data belongs to the Firm. The Firm grants us a limited right to host, copy, process and display it only as far as needed to provide the Service to the Firm, under the data processing agreement; this right ends when the data is deleted.

The Service belongs to the Company: its software, design, name and logo, and the Library as we have arranged it, with its structure, versions, amendment links, marks, indexes and search tools. A subscription gives the Firm a non-exclusive, non-transferable right to use the Service for its professional work during the subscription.

The texts of legislation and of court judgments are official documents outside copyright protection under Article 141 of the Intellectual Property Protection Law No. 82 of 2002, and the Firm may quote and use them freely, including in its pleadings and memoranda. The Library, as a collection distinguished by its arrangement and presentation, is protected under the same article.

If the Firm sends us suggestions for improving the Service, we may use them without any obligation to the Firm; this never extends to the Firm's Data.

We treat the Firm's Data as confidential. Our team does not open case content (case files, documents, chats and drafts) unless a firm admin grants the support team temporary access to one case, for 24, 48, 72 or 168 hours. That access ends by itself, the Firm can end it sooner, and it is written to the Firm's log and to ours.

The Firm's Data is never used to train AI models, ours or anyone else's. Only what is needed to answer a question is sent to the AI model provider, under terms that do not allow it to use that data for training.

We disclose the Firm's Data only to the sub-processors set out in the data processing agreement, as far as needed to provide the Service, or when the law, a court order or an order of a competent authority requires us to. In that case we disclose only what is required and tell the Firm, unless the law forbids it.

The Firm keeps confidential the unpublished information we share with it about the Service, such as special offers and security details.

We work to keep the Service available, but we do not promise that it will run without interruption or error. The Service or some of its features may stop for maintenance or because of failures at our hosting, network or AI model providers, and the assistant may not answer during that time.

We keep developing the Service and may change its features or how they are presented. We will not materially reduce the core features of the Firm's plan during a paid period.

If we decide to discontinue the Service altogether, we will notify firms at least 30 days in advance so that each firm can export its data.

The Service, the Library and the assistant's answers are provided as they are. As far as the law allows, we give no warranty that they are free of errors or fit for a particular purpose.

We are not liable for: the legal decisions the Firm makes or the advice it gives its clients; the outcome of any case; reliance on a text, answer or draft without checking it; a missed deadline; or lost profits, lost clients, harm to reputation or other indirect loss.

As far as the law allows, our total liability to the Firm for any cause does not exceed what the Firm paid for the Service in the twelve months before the event that gave rise to the liability.

These limits do not exclude liability for fraud or gross fault, nor liability arising from an unlawful act, in accordance with Article 217 of the Civil Code.

The Firm is responsible for data it enters without the right to do so and for use of the Service by its Members in breach of these Terms, and compensates us for any harm we suffer as a result.

We may suspend a Member's account or the Firm's access, in whole or in part, if there is a serious breach of these Terms, a risk to the security of the Service or of others' data, a subscription still unpaid after the grace period, or a legal requirement. We tell the firm admin the reason in advance, unless urgency requires otherwise, in which case we tell them straight after. We lift the suspension once its cause is resolved. Suspension does not delete any data.

Either party may end the subscription if the other commits a material breach and does not cure it within 15 days of being notified in writing. The Firm can in any case cancel as set out under subscriptions.

When a subscription ends for any reason, the Firm can export its data until the end of the paid period, and afterwards on request. We do not delete the Firm's Data merely because the subscription has ended; it is deleted as set out under data export and deletion.

Provisions that by their nature should survive the end of the subscription, including confidentiality, limits of liability and governing law, survive it.

Export: a firm admin can download at any time a ZIP file of the Firm's Data they may open: cases with their parties, teams, events, outcomes, summaries and chats, the text of their documents and their drafts, the members, the firm log and the templates. Confidential or walled cases the admin may not open are exported by their leads, and document files themselves are downloaded from their cases.

Deleting the Firm: the account owner asks for the Firm to be deleted from the firm admin. Nothing is deleted for 30 days, and the request can be cancelled during that time. After that, a member of our team confirms the deletion: the Firm is closed to its Members at once, and then all its data is deleted: cases, documents and files, chats, drafts, deadlines, firm memory, the firm log and search entries, together with the accounts of Members who belong to no other organisation.

After deletion we keep a record of the deletion itself (who asked, who confirmed and when, and how many items of each kind were deleted, without any content) and the subscription and payment records the law requires us to keep, for the period it requires. The Firm's data also stays in the nightly backups until those are deleted: within 30 days for the database backups and within 7 days for the search index snapshots.

A Member leaving: when the Firm removes a Member, their access ends at once; their messages and documents stay in the Firm's cases under their name, as part of the Firm's records.

We may amend these Terms. We notify the firm admin of material changes by email or in the Service at least 30 days before they take effect, and the Firm may cancel before then if it does not accept them. Changes that do not affect rights, such as clarifications or changes the law requires, take effect when they are published. The “last updated” date at the top of this page shows the version in force.

Continuing to use the Service after a change takes effect means accepting it.

These Terms are governed by and interpreted under the laws of the Arab Republic of Egypt.

The parties will try to settle any dispute amicably within 30 days of one of them notifying the other of it in writing. If it is not settled, the courts of Cairo have jurisdiction over it, each within its competence.

These Terms are written in Arabic and English; the Arabic text prevails if the two differ.

If any provision of these Terms is held invalid, the remaining provisions stay in force.

The Firm may not assign its subscription to anyone else without our consent. We may transfer these Terms to a successor in providing the Service, with notice to the Firm and on condition that the successor is bound by them and by the data processing agreement.

We send notices to the firm admin's email address or in the Service; the Firm sends its notices to the contact address below.

Not enforcing a right at a given time does not waive it.

For any question about these Terms, or to send us a notice, write to [email protected].